Google In The Business VoIP Market
Google is one of the most dominant forces on the internet. It is the single most used search tool used in the world. Most people could not even imagine getting online without first going to Google to find what they are looking for. Google also dominates the email market with the use of the Gmail feature that it offers to everyone free of charge. Of course, watching videos online is something everyone does through YouTube. Is it any wonder that YouTube is also owned by Google?
The last market for Google to enter recently is for VoIP phone systems. The Google Voice system allows users to make phone call connections through their computer and existing internet connections. The only thing you need to do in order to use the service is to sign up for an account and you are ready to get started.
Much like everything else on Google, you will use the same account information that you use for your Gmail and all other existing systems.
The creation of Google Voice is something that Skype was not happy to hear about. This is because before Google came around, they were the only VoIP around which had any kind of national recognition. They seemed to hold the thrown for any individual or business who wanted to make and receive free or cheap calls and video calls. While they did not anticipate that they would remain unchallenged, the news about Google Voice caused quite the backlash for the company.
One of the biggest draws Google Voice offers those who would like to use it for business purposes is that there are no connection restrictions. Skype will not allow you to connect to just any telephone systems for free. You can only connect to other Skype users for free. This causes a problem for any business looking to use the service for business telephone systems. This is why Skype has recently offered a business model which Google does not yet have.
When it comes to most phone calls, it comes down to quality. This means offering you the ability to make crystal clear phone calls. Many different analysts have made side by side comparisons to see which one offers better sounding phone calls. The overall reaction to Skype is that there is a tinny quality to the phone call which is reminiscent of the early days for cell phones. It is also a reminder of the beginnings which VoIP is trying to get beyond.
The phone calls which are made through Google Voice have been touted as being better than even some of the cell phones are able to provide. This is because of the ability to use the noise cancelling sound capability of your computer to use your computer’s speakers and microphone. Those looking to use Google Voice as business telephone systems have the ability to connect headsets and other hardware to the computer in order to make and receive phone calls.
One of the many features people like about using Google Voice for business VoIP is that they are able to create a single phone number which will connect others to them wherever they are. This is because when you create your Google Voice account, you will be asked to add numbers for your cell phone, home phone, work phone and more. Those calling your Google Voice number will also ring through to all of the phones which are on your system. This will allow you to be reached no matter where you are or which phone will work better for you at the time.
One of the problems many have with the Google Voice system is the fact that you will have to be signed in to your Google account. This creates difficulty in creating connections and receiving phone calls from a preferred VoIP provider.
Another misstep from Google is the transcriber. This would be a great feature if it worked properly as it allows you to receive a text message which will include the voice message transcribed into a text message. The problem with the service is that the message you receive is not normally close to what the message actually said. As the service improves, this is one of the things which is likely to improve as well.
While it is true that Google does not have a business account you can sign up for yet, it seems there are already many signing up to use the service. Mostly these are used by small businesses and startups, but this is likely to change once Google does delve into a business account.
Article by BuyerZone
BuyerZone is a leading online service provider that connects buyers and suppliers for a range of services and equipment such as phone systems.
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